CyberGuide - Information Security and Cyber Risk Management


Michelle Chia
Zurich North America
1299 Zurich Way
Schaumburg, IL 60196-1056
[email protected]

About Zurich:

In North America, Zurich is one of the largest providers of insurance solutions and services to businesses and individuals. Our customers represent industries ranging from agriculture to construction; and from middle market to global companies. In addition, we insure more than 90 percent of the Fortune 500. Globally, Zurich operates in more than 215 countries and territories and employs approximately 55,000 employees worldwide.

As a key global carrier for its customers in all market segments, Zurich is committed to helping businesses protect themselves from, and become more resilient to, cyber-related risks. Aligning on a globally-consistent approach, Zurich has continued to expand its cyber proposition which is centered on an easy-to-understand cyber insurance policy, written to include all the core cyber coverages, as well as market-standard enhancements for insureds to choose from according to their risk needs. In the company’s constant pursuit of customer led solutions, last year, Zurich launched cyber forms specifically addressing the concerns of the construction and manufacturing industries and continued to build out its pre/post breach service capabilities to customers. Zurich has also signed a Global Data Commitment affirming its responsibility for sustainability to inspire confidence in an increasingly digital society.

For more information about Zurich Cyber Insurance, go to

Survey Answers

Target Client Size
All company sizes
Does US business in
Northeast, Southeast, Midwest, Southwest, West
Does international business in
Canada, Continental Europe, Asia, South America, Africa, Australia/New Zealand, Mexico, United Kingdom
Primary Service Offering
Insurance Carrier
When did your company start writing standalone cyber insurance policies?
What are your company’s cyber insurance direct written premiums?
Did not answer
What percentage of your cyber insurance direct written premiums come from standalone policies and endorsements?
Standalone 61-70% I Endorsement 21-30%
What percentage of your cyber book of business is primary and excess?
Primary 41-50% I Excess 41-50%
How many dedicated cyber insurance underwriters of standalone does your company have?
How many cyber-related claims did your company handle last year?
What percentage of your cyber-related claims were covered by standalone cyber policies and other lines business?
Did not answer